If you cannot logon, contact your help desk.”Įvent logs on Web interface might display: “Please verify your user name and password and try logging on again. Protocol Driver error”Įxternal connections through the NetScaler fail with a "protocol driver error" while internal connections to the same XenApp server are still successful. “Unable to Launch your application, Contact your help desk with thefollowing information: Cannot connect to the Citrix XenApp server. If you continue to receive this message, contact your Citrix administrator." Error 2 Try to connect again after a few minutes. The Citrix XenApp servers are reporting full load and cannot accept your connection at this time. “Cannot connect to the Citrix XenApp server. Unable to open published applications from XenApp 6.x and one of the following error messages might be displayed: Error 1
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